Candidate Journey Survey Q4 2022
Healy Hunt gathers candidate feedback as an ongoing continuous improvement process. In the most recent period, we have maintained results towards the top end of the classification. Our clients can be confident in the knowledge that Healy Hunt will present their corporate brands in the most positive light while preparing candidates to perform effectively during the selection process. Our overall recruitment experience was rated as excellent by 96% of successful candidates who responded. 89% of placed candidates confirmed they had already received post-placement feedback before the survey.
“I worked very well with Orlando, who takes great interest in both the candidate and the client fit.”
Consultants’ knowledge of the role was rated as good or excellent by 87% of candidates. This metric measures the clarity with which our candidates feel details of a role are communicated to them. This depends on communication between Healy Hunt and our client stakeholders. Role descriptions can move during a recruitment process due to dynamic change within the recruiting organisation and sometimes due to the skills of candidates who are available. Although we were rated as satisfactory or above in all cases, we are slightly down on the top rating this time around. This is the most challenging parameter to stay on top of and we will continue to focus while maintaining the flexibility required to achieve the best results for our clients and candidates.
“Max is not just a recruiter, but he is your partner through the whole process.”
Our consultants’ knowledge of our clients is very strong and the top rating of excellent is up to 92% this time around.
“I feel lucky that I went through this process as it really changed my mind about recruiters.”
The rating for interview preparation remains very high which is a tribute to the efforts of our consultants who understand our clients’ needs at the technical and cultural levels. A great candidate is not automatically a great interviewee so this is a critical part of our service.
“Communication with my consultant was excellent, professional and personable.”
Overall, when asked to compare Healy Hunt to other search consultancies, our candidates say we are doing well. This is one of our highest ratings in this category, but as ever, there is no complacency at Healy Hunt.
“I love you guys! Down to earth and very helpful”
(The quotes in this piece are all from genuine candidates who were responding to the question “What could we do to improve?”)